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777vv collects only the information needed to run your account, process transactions through Nagad, Rocket, and Upay, and keep your activity secure. This policy explains exactly what we collect, how we use it, and the choices available to you — with access and eligibility subject to your local law and applicable regions.
When you open an account with us, we collect the details you provide during registration — your name, contact information, and the wallet identifier you connect for transactions through Nagad, Rocket, or Upay. We also record activity logs tied to your account: session timestamps, device type, browser, and the pages you navigate within the platform. This data serves a direct operational purpose — verifying your identity, processing wallet movements, resolving support queries, and detecting unusual account behaviour that could indicate unauthorised access. We do not sell your personal data to third parties. We do not share it with advertising networks for targeting purposes. Where we work with service providers — for example, payment processors handling your Nagad or Rocket transfers — those providers receive only the minimum information needed to complete the task, and they are bound by data handling obligations consistent with this policy. Retention periods are tied to account status: active account records are kept for the duration of the account relationship, and residual records are held for the period required under applicable rules, after which they are deleted. Your use of this platform and the applicability of this policy depend on your local law and eligible regions.
Wallet identifier used for transaction processing only — not stored beyond what the transfer requires.
Payment reference data tied to your account wallet and used solely to reconcile your transaction history.
Transfer details handled by the payment processor under their own data obligations; we receive confirmation only.
This policy covers the data we handle directly through your 777vv account — from registration through to any support interaction. It does not extend to third-party services you reach from our platform, and it does not override the separate terms governing game content provided by studios in our lobby. Understanding the boundary helps you know which entity to contact when a data question arises.
All personal data you enter when creating or updating your account — including login credentials and contact details — falls within this policy. We control how this data is stored, accessed and corrected.
Transaction references linked to Nagad, Rocket, or Upay are processed under this policy where we hold the record. The payment provider's own privacy terms also apply to their side of the transfer.
Browsing data and cookies collected while you navigate the platform are covered here. We use session cookies to maintain your logged-in state; analytics cookies are used only in aggregate form and do not identify you personally.
Game studio content from providers in our lobby, external links, and any off-platform service operate under their own privacy terms. We do not control those data practices and direct you to those providers for any related queries.
You have practical options when it comes to the personal information we hold. The account settings area lets you review the contact details and wallet identifiers currently on record, and you can submit a correction request through the support route if anything is inaccurate. If you believe we hold data that should be removed — for example, a wallet reference no longer in use — you can raise that through a written request to our support team. We will assess each request against our retention obligations and respond with the outcome. Where your request is declined for a legitimate operational reason, we will explain why. Keep in mind that eligibility to exercise specific data rights depends on the rules applicable to your region, and not every right applies in every circumstance. Submitting a request does not automatically suspend account access; the account remains active while we process your query unless a separate account action is also required.
Open the account settings page to see the personal details and wallet references currently stored. You can confirm these are accurate without contacting support.
If your name, contact information or wallet identifier is out of date, submit a correction request through live chat or the support email shown on the contact page.
For questions about what we hold, how long we keep it, or who can access it, reach our support team directly. We handle data queries separately from general account help.
Written removal requests are reviewed against retention requirements. We confirm the outcome and, where a request is fulfilled, notify you when the deletion is complete.
For any question about how we handle your personal data — including access requests, correction queries, or concerns about a specific record — use the contact routes published on the platform. We handle privacy queries separately from routine account support so they reach the right team without delay.
Open the chat widget from any page of the platform while logged in. State that your query is a privacy or data matter so it is routed correctly from the start.
Send your query to the support email address listed on our contact page. Include your registered account identifier so we can locate your record without delay.
The help section of your account area lists the current contact options and describes the steps for submitting a formal data request, including what information to include.
We keep your account data behind access controls that limit which team members can retrieve personal records, and only for the purpose that justifies the access. Cookies used on the platform are documented in the cookie notice linked in the site footer — you can adjust non-essential cookie preferences from there. Account security depends on both our controls and your own: keep your login credentials private and notify support immediately if you suspect unauthorised access. Retention follows a clear rule: we hold data as long as your account is active and for a further period as required under applicable obligations, after which records are deleted or anonymised.
Personal records are accessible only to team members with a specific operational need. Access is logged, and records of who retrieved what are kept as part of our internal audit process.
Essential cookies keep your session active. Non-essential cookies can be adjusted from the cookie preference panel in the site footer — changes take effect immediately for your current browser.
We apply encryption to data in transit and at rest. If you suspect your account credentials have been compromised, contact support through live chat promptly so we can secure the account.
Active account records are retained for the life of the account relationship. After closure, residual records are held only for the period required, then permanently deleted or anonymised.
These questions cover the most common privacy queries we receive — from what data we collect to how you can correct or remove it. If your question is not answered here, the support routes in the section above will reach the right team.
We collect the details you enter at registration — name, contact information, and the wallet identifier you add for transactions. We also log session and device data for security and account management purposes. We do not collect more than what the account and payment process requires.
We do not sell personal data. Payment processors handling Nagad, Rocket, or Upay transfers receive only the minimum reference data needed to complete the transaction. Game studio providers in our lobby operate under their own separate terms and do not receive your personal account data from us.
Check your current details in the account settings page first. If a correction is needed — for example, a contact number or wallet reference has changed — submit the update through live chat or the support email published on our contact page, with your account identifier included.
Yes. Submit a written removal request through the support email or live chat, specifying what data you want removed and why. We review each request against our retention obligations and confirm the outcome. Where an operational or legal reason prevents full deletion, we explain that in our response.
After account closure, residual records are kept for the period required under applicable rules, then permanently deleted or anonymised. Active records are held for the full duration of the account relationship. Specific retention periods depend on the type of record and the obligations that apply in your eligible region.
This policy covers your account data wherever you access the platform, but the rights and obligations that apply to you specifically depend on your local law and eligible regions. If you have a question about how this policy applies in your situation, contact us through the support routes listed on this page.